Refund Policy
1. Introduction
This Refund Policy governs all payments made to the International Journal of GeoAI Applications in Agriculture and Innovation (IJGAAI), including Article Processing Charges (APC), submission fees, and publication-related services. By making a payment, authors acknowledge and agree to the terms outlined in this policy.
2. Nature of Services
IJGAAI provides academic publishing and editorial services, including:
- Manuscript processing and screening
- Peer review coordination
- Editorial handling and decision-making
- DOI assignment and online publication
These services involve intellectual effort, administrative processing, and resource allocation; therefore, charges are non-refundable once the service process has commenced.
3. Non-Refundable Conditions
Refunds will not be provided under the following circumstances:
3.1 After Peer Review Initiation
Once the manuscript enters the peer review process, no refund will be issued.
3.2 After Acceptance
No refund will be granted after the manuscript has been accepted for publication.
3.3 Author Withdrawal
If the author withdraws the manuscript after submission or after review initiation.
3.4 Ethical Violations
If the manuscript is rejected due to:
- Plagiarism
- Data fabrication or falsification
- Ethical misconduct
3.5 Incorrect Submission
Submission to an incorrect journal or mismatch with the journal scope.
4. Partial Refund Conditions
A partial refund (up to 30–50%) may be considered only under the following conditions:
- Withdrawal request submitted before peer review initiation
- Manuscript rejected before reviewer assignment
Administrative and processing charges will be deducted.
5. Full Refund Conditions
A full (100%) refund will be issued only in the following cases:
- Duplicate payment by the author
- Payment gateway or technical transaction error
- Failure of the journal to process the submission due to internal issues
6. Refund Request Process
To request a refund, authors must:
- Submit a request within 7 days of payment
- Provide payment receipt
- Provide manuscript ID
- Clearly state the reason for the refund request
Email: editor@ijgaai.com
7. Refund Processing Time
- Approved refunds will be processed within 7–15 working days
- Refunds will be issued through the original payment method
8. Chargeback Policy
Authors are required to contact the journal before initiating any chargeback request. Unauthorized chargebacks may lead to:
- Blacklisting from future submissions
- Notification to affiliated institutions
9. Transparency Clause
- All APC and applicable charges are clearly displayed on the journal website
- No hidden charges will be applied
10. Policy Updates
IJGAAI reserves the right to update or modify this Refund Policy at any time. Any changes will be published on the official journal website.